1. Edit the /etc/opt/mx/config/mx.properties file and add:
MX_DEBUG_TRACE=on
2. Verify that the mx daemons are not running:
# ps -ef | grep mx
[Should not be processes for mxdomainmgr, mxdtf, or mxagent.]
3. If the daemons are running, stop them:
# mxstop
4. Run mxinitconfig:
# /opt/mx/bin/mxinitconfig -a
5. Capture any output from the mxinitconfig command and send it in.
6. Disable debug: remove or comment out MX_DEBUG_TRACE=on from
the /etc/opt/mx/config/mx.properties file.
7. cd /var/opt/mx/logs
8. Send the debug files: *.dbg